Bryden Wood Technology Ltd
Website Privacy Notice
Purpose
Bryden Wood Technology Ltd (“Bryden Wood”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we process your personal data when you visit our website at https://www.brydenwood.com or otherwise interact with us where you are a customer, supplier of services or a visitor on our website. This privacy notice also tells you about your privacy rights pursuant to Data Protection Laws such as the UK Data Protection Act 2018, the General Data Protection Regulation (UK GDPR) and where applicable the EU GDPR.
Controller for personal data
A “controller” is a person or organisation who alone or jointly determines the purposes for which and the way any personal data is or is likely to be processed. Unless we notify you otherwise Bryden Wood Technology is the controller of your personal data for the purpose of this website and where we interact directly with you.
Scope
This privacy notice applies to the processing of personal data by us in connection with:
Customers: where we provide our services or information to you or where you engage with us in relation to our services.
Suppliers: where you provide products or services to us as a supplier, contractor or service provider.
Website visitors: anyone browsing our website or interacting with our content online, including submitting enquiries or otherwise contacting us.
Types of personal data
Personal data or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed. This is known as anonymised data. Anonymised data falls outside the scope of Data Protection Laws.
Bryden Wood Technology may collect, use, store and transfer different kinds of personal data about you which we have grouped together:
Identity Data includes first name, last name, username or similar identifier and title.
Contact Data includes postal address, email address and telephone numbers.
Financial Data includes bank account and payment details where this is necessary for transactions or supplier payments.
Transaction Data includes details about payments to and from you and other transaction details relating to services provided.
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
Profile Data includes your preferences, feedback, survey responses and interactions with our services.
Usage Data includes information about how you use our website and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
Depending on your relationship with us we may process the categories of data above and categories of specific personal data that are relevant to your interactions with us. Please see below in the Processing Tables on how we may process your personal data depending on your relationship with us and our lawful basis for doing so.
Lawful bases: How we use your personal data
Bryden Wood Technology will only use your personal data when the law allows us to. We will use your personal data in the following circumstances:
Performance of a contract: Where we need to perform the contract, we are about to enter into or have entered into with you.
Legal obligation: Where we need to comply with a legal obligation.
Legitimate interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Consent: We do not generally rely on consent as a legal basis for processing your personal data. Where we do rely on consent you have the right to withdraw consent at any time.
Vital interests: Where it is necessary to protect your vital interests in case of emergencies.
Public obligation: Where we need to comply with a public obligation, for example in matters relating to public health or public interest.
How we collect your personal data
Directly from you: You may give us your personal data in your direct interactions with us. Such personal data may include Identity Data, Contact Data, Financial Data, Profile Data, Usage Data, Technical Data and Marketing and Communications Data by filling in forms on our website, corresponding with us by email, post or telephone or otherwise communicating with us.
Third-party sources: We may receive Identity Data and Contact Data about you from third parties where other parties provide us with your personal data to enable the provision of our services to you or where you provide your personal data to a third party for the purpose of sharing it with us.
We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as companies who support our website and services, data analytics providers and marketing partners.
When you visit our website, open or click on emails we send you or interact with our website or online content, we or third parties we work with may automatically collect certain information using online tracking technologies such as cookies, pixels or web beacons.
Processing tables
The processing tables below explain why we process personal data and the lawful basis for doing so. Depending on your relationship with us, you may need to refer to different tables relevant to your interactions with Bryden Wood Technology.
Customer: Processing information
This applies where you interact with us as a customer or prospective customer, including where you contact us for information about our services or otherwise engage with us in relation to our services.
Processing activities
Categories of personal data
Lawful basis
Responding to enquiries or requests submitted through our website or other communications
Identity Data, Contact Data
Necessary for our legitimate interests to respond to enquiries
Delivering services to you
Identity Data, Contact Data
Performance of a contract
Providing services or information to you and managing our relationship with you
Identity Data, Contact Data, Transaction Data
Performance of a contract or steps prior to entering into a contract
Registering you for newsletters or marketing communications
Identity Data, Contact Data, Marketing and Communications Data
Consent or soft opt-in where permitted
Administering and protecting our business and website including troubleshooting, testing, system maintenance and data analysis
Identity Data, Contact Data, Technical Data
Necessary for our legitimate interests and to comply with a legal obligation
Supplier: Processing information
This applies where you provide services or products to Bryden Wood Technology as a supplier, contractor or service provider.
Processing activities
Categories of personal data
Lawful basis
Managing supplier relationships and onboarding suppliers
Identity Data, Contact Data
Performance of a contract
Managing contracts and communications relating to services or products provided
Identity Data, Contact Data
Performance of a contract and necessary for our legitimate interests
Managing payments, fees and charges owed to suppliers
Identity Data, Contact Data, Financial Data, Transaction Data
Performance of a contract and compliance with a legal obligation
Website visitor: Processing information
This applies where you visit our website or interact with content on our website, regardless of whether you subsequently engage our services.
Processing activities
Categories of personal data
Lawful basis
Responding to enquiries submitted through our website forms or links
Identity Data, Contact Data
Necessary for our legitimate interests where we need to respond to you
Managing our relationship with website visitors including notifying you about changes to our terms or privacy notice
Identity Data, Contact Data
Necessary for our legitimate interests
Administering and protecting our business and website including troubleshooting, testing, system maintenance and hosting
Identity Data, Contact Data, Technical Data
Necessary for our legitimate interests and to comply with a legal obligation
Analysing website usage to improve our website, services and marketing
Technical Data, Usage Data
Necessary for our legitimate interests
Use of non-essential cookies where required by law
Technical Data
Consent
Use of Artificial Intelligence
We may use artificial intelligence (AI) tools to support internal processes and improve our services. These tools assist in analysing trends and improving efficiency. However, the use of AI does not involve automated decision-making about individuals and decisions relating to your interactions with us.
Cookies and similar technologies
Bryden Wood Technology gathers information and statistics collectively about visitors to our website. Analysis of this information demonstrates the most frequently used sections of the website and assists us in continually improving our online services. Please also refer to our Cookie Notice for more information about how we use cookies and similar technologies.
Providing personal data
Where we need to collect personal data by law or under the terms of a contract and you do not provide that information when requested, we may not be able to perform the contract we have or are trying to enter with you.
Marketing communications
Bryden Wood Technology may send you marketing communications. You have the right to object to processing of your personal data for direct marketing purposes. You can unsubscribe from receiving marketing communications from us by using the unsubscribe methods contained in communications we send to you or by contacting us.
Where you opt out of receiving marketing communications, this will not apply to personal data provided to us as a result of registering for or using our services, your service experience or other interactions with our website.
How we disclose personal information
In certain circumstances we may disclose your personal information to third parties for contract fulfilment purposes, legitimate purposes and other reasons subject to this privacy notice.
Such circumstances where we disclose information may include:
Internally: Your personal data will be used by our employees and contractors who are working on providing our services to you on a need-to-know basis.
With our affiliates: We may share information within our corporate group to operate and manage our business effectively and to provide services.
Service providers: Vendors and third parties who perform services on our behalf, including IT management, website hosting, analytics services and communications platforms.
Marketing partners: Business and marketing partners who assist us in providing services and advertising to you where permitted by law.
Professional advisers: Lawyers, auditors, bankers and insurers who provide consultancy, banking, insurance and accounting services.
Legal authorities: Where disclosure is required to comply with legal obligations or to protect our legal rights.
Business transactions: In connection with a business transaction such as a merger, acquisition or sale of business assets.
International transfers for UK/EU
We may transfer and process your personal data outside of the United Kingdom or European Union where necessary for the purposes described in this notice. Where we transfer personal data internationally we will ensure that appropriate safeguards are in place including transfers to countries recognised as providing an adequate level of protection for personal data; or the use of contractual safeguards approved under Article 46 UK GDPR or EU GDPR to ensure that personal data receives an equivalent level of protection.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
Bryden Wood Technology maintains Cyber Essentials and Cyber Essentials Plus certification.
Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which we collected it including for the purposes of satisfying legal, regulatory, tax, accounting or reporting requirements. To determine the appropriate retention period for personal data we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the personal data and applicable legal requirements.
Data subject rights
Under certain circumstances you have rights under Data Protection Laws. Some of the rights are not absolute. These include the right to:
Request access to your personal data: You can request confirmation of whether we process your personal data and obtain a copy of the personal data we hold about you.
Request correction of your personal data: You can ask us to correct or update inaccurate or incomplete personal data that we hold about you.
Request erasure of your personal data: You can ask us to delete or remove your personal data where there is no lawful reason for us to continue processing it.
Object to processing of your personal data: You can object to processing where we rely on legitimate interests or where your personal data is used for direct marketing.
Request restriction of processing of your personal data: You can ask us to suspend the processing of your personal data in certain circumstances, for example while accuracy is verified.
Request transfer of your personal data to you or a third party: You can request that we provide your personal data in a structured, commonly used, machine-readable format.
Withdraw consent where processing is based on consent: Where we rely on your consent to process personal data, you may withdraw that consent at any time.
We do not carry out automated decision-making including profiling that produces legal effects or similarly significant effects for individuals.
Carrying out your data subject rights
You will not have to pay a fee to access your personal data or exercise your rights unless your request is clearly unfounded, repetitive or excessive. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information or exercise any of your other rights.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made several requests.
If you wish to exercise any of your rights please contact us at info@brydenwood.com.
Keeping personal information accurate and current
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Concerns and complaints
We would appreciate the chance to deal with your concerns in the first instance. If you have unresolved issues, you have the right to complain at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
Changes to our privacy notice
This privacy notice may be updated from time to time in response to legal, technical or business developments. We will take appropriate measures to inform you when we update this notice where required.
Contact us
If you would like more information about the way we manage personal information that we hold about you, please contact us at:
Email address: info@brydenwood.com
Postal Address: Bryden Wood Technology Ltd, 101 Euston Road. London. NW1 2RA. United Kingdom
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Last updated: 30 April 2026